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Elevator Communication Systems

Elevator Communication Systems

Reliable emergency communication is critical for elevator safety. When a passenger is trapped, they need to reach help quickly. We provide modern communication solutions including POTS to cellular conversion and two-way video systems that ensure your elevators meet current code requirements and provide effective emergency communication.

Request Communication Assessment (425) 821-7289
Benefits

Modern, Reliable Emergency Communication

POTS to Cellular Conversion

Replace failing copper phone lines with cellular-based communication. No dependency on aging infrastructure, predictable costs, and future-proof technology.

Two-Way Video Systems

Advanced systems that add video to emergency calls, allowing monitoring personnel to assess the situation and provide better reassurance to trapped passengers.

ADA Compliant

All communication systems we install meet current ADA requirements for accessibility, including provisions for hearing and vision impairments.

24/7 Professional Monitoring

We establish connections to professional monitoring centers staffed around the clock to dispatch emergency services and manage entrapment situations.

Process

Communication System Upgrade Process

01

Assessment & Recommendation

We evaluate your current communication systems, compliance status, and monitoring setup, then recommend the appropriate solution.

02

Proposal & Approval

Clear proposal outlining equipment, installation, and monitoring service options with transparent pricing before any work begins.

03

Installation

Our IUEC-certified technicians install equipment, typically requiring only a few hours per elevator with minimal building disruption.

04

Monitoring Setup & Documentation

We establish monitoring service connections, verify proper operation with test calls, and deliver complete documentation for inspection records.

Results

Code-Compliant, Future-Proof Communication

ASME A17.1
Compliant two-way communication systems
4G / 5G
Cellular networks, no copper line dependency
Specific Services

Detailed service pages

FAQ

Common
questions.

Have more questions? Contact our team or call (425) 821-7289.

Why do elevator phone lines need to be replaced? +

Telephone carriers are discontinuing copper POTS infrastructure. Lines are becoming unavailable, increasingly unreliable, and prohibitively expensive. Cellular conversion is the future-proof solution that provides better reliability at predictable cost.

Is cellular communication as reliable as a landline? +

More reliable. Cellular networks have redundancy, if one tower has issues, others maintain connectivity. POTS lines are single-point-of-failure infrastructure that sees increasing outages as carriers disinvest.

What are the code requirements for elevator communication? +

Elevators must have two-way voice communication with emergency services or building personnel available 24/7, automatic dialing without passenger intervention beyond pressing a button, and ADA-accessible features. ASME A17.1 governs the specifics.

Do you set up the monitoring service? +

Yes. We establish connections to professional 24/7 monitoring centers and verify proper operation with test calls. We can also integrate with existing building security systems.

How long does the installation take? +

Cellular conversion typically requires only a few hours per elevator and minimal building disruption. Unlike POTS installations, no copper runs through the building are required, cellular units install directly in the elevator.

Related services

Other elevator services.

Service area

Where we work.

We provide communication systems throughout Washington State, dispatched from our Lynnwood headquarters.

Greater Seattle Metro
Seattle, Bellevue, Redmond, Kirkland, Renton
North Sound
Lynnwood, Everett, Edmonds, Bothell, Marysville
South Sound & Eastern WA
Tacoma, Spokane, Yakima, Tri-Cities
Get Started

Upgrade Your Elevator Communication

Don't wait for a POTS line failure or code citation. Upgrade to reliable, compliant communication systems.

Request a Consultation (425) 821-7289

Mon–Fri 8am–5pm · 24/7 Emergency Service