Elevator Support Company
Request Service
Elevator Support Company
Request Service
Founded in 2018 by seasoned elevator industry veterans, Elevator Support Company exists to make Washington's elevators safer, more reliable, and easier to manage, with complete transparency at every step.
Elevator Support Company was born from a shared frustration with the status quo in the elevator industry. Our founders, each with decades of experience at major elevator companies, saw an opportunity to do things differently.
Too many building owners were stuck with poor communication, unexpected costs, and service that prioritized the vendor's bottom line over the customer's needs. We knew there was a better way.
In 2018, we launched Elevator Support Company with three core principles that guide every decision we make.
Every decision prioritizes the safety of building occupants and our technicians. We never cut corners, and we never compromise on code compliance.
You deserve to know exactly what's happening with your elevators. Clear explanations, documented service records, and honest assessments, even when the news isn't what you want to hear.
When we commit to a timeline or a price, we honor it. Our 99.95% client retention rate exists because we consistently deliver what we promise.
Every Elevator Support technician is a member of the International Union of Elevator Constructors (IUEC) and holds current certifications for elevator service and repair. Our team undergoes continuous training to stay current with the latest safety codes, new equipment, and manufacturer-specific systems.
Unlike larger companies where technicians may juggle 100+ units, our mechanics maintain reduced caseloads. This means faster response times, more thorough preventative maintenance, and better familiarity with your specific equipment.
We service all major elevator brands, Otis, KONE, Schindler, ThyssenKrupp, Mitsubishi, and more. Our technicians are trained across platforms, so you get genuine expertise regardless of what equipment you have.
When we modernize elevators, we install open-standard equipment. This means you're never locked into a single vendor for future service. You maintain control of your equipment and your budget.
Our proprietary client portal gives you real-time visibility into service activity. Track work orders, communicate directly with technicians, and access documented proof of every service performed.
We'll tell you when a repair makes more sense than replacement, and vice versa. Our recommendations are based on what's best for your building, not what's most profitable for us.
From our headquarters in Lynnwood, we provide elevator service throughout the Puget Sound region and across Washington State, including Greater Seattle, North Sound, South Sound, and Eastern Washington.
Contact us today for a free consultation. We'll assess your elevator service needs and provide honest recommendations, no pressure, no obligation.
