Preventative Maintenance

Our Commitment to Service

ELEVATOR SUPPORT COMPANY’S commitment to service is based on the core principles of its owners. We provide performance-based service with minimum set number of service visits and hours. This guaranteed level of service on the job gives you peace of mind that you are getting what you are paying for.

True Preventative Maintenance

Our minimum set of service hours (and frequency) is conducted by the highest technically trained IUEC mechanics ensuring that you are receiving the best true Preventative Maintenance program in the industry. Nothing replaces a mechanic's hands on elevator equipment and this is a proven philosophy in reducing callbacks, ensuring life of the equipment, and overall user satisfaction.

Reduction in Callbacks

Applying more preventative maintenance hours per elevator, along with reducing the number of elevators per mechanic, ensures fewer callbacks and quicker response times. Communication is also imperative and what separates Elevator Support Company from the competition with local ownership to answer questions or resolve issues on the spot.

Trust in Elevator Support Company

Trusting partnerships are important in a good business relationship. Elevator Support Company takes pride in our customer experience. We strive to make it simple to manage complex elevator requirements. All service is performed under the Washington State Maintenance Control Program “MCP“ and the National Elevator ANSI A17.1 code.